A EuroMillions lottery player ended up winning €2,000 due to a string of events after losing his passport. Here’s his story…
Tim Jones from Swansea, who co-founded medtech company SymPhysis Medical, recently realised that he had misplaced his passport.
Although getting a new one would be possible but time-consuming, the problem was that he needed to go to Rome in the next couple of days. The business trip was necessary as he would meet doctors to get feedback on a new device that aids treatment for breast and lung cancer patients.
Tim searched his home thoroughly but he couldn’t find the passport anywhere. After a while, the 43-year-old gave up hope of finding the passport and thought he would end up missing the important trip.
He then remembered sending a bag back to Amazon and thought there might be “a one in a million chance” that his passport could still be in the bag.
Although thinking the chances were slim, he contacted the Amazon customer service team based in Edinburgh.
“I had already started the process of trying to get a new passport but I thought I’d call Amazon. Why not? Maybe they’d be able to help,” said Tim. “I made the call to the customer service team and I spoke to a man named Marc. I was instantly impressed by how much he wanted to help me.
“I knew the chances of the passport being found were small, but Marc made me feel that if anyone was going to find it, it was going to be him.
“Thankfully and almost miraculously, a few hours after speaking to Marc, he called me back to say that my passport had been found. I couldn’t believe it – I was so lucky.”
Marc immediately arranged for the passport to be shipped back to him, which arrived the following day.
“When I learned about Tim’s trip and the work that he does, it really resonated with me as I recently lost my mum to cancer and it was hard not to feel emotional and personally invested, said Marc.
“It was a long shot, but I am so thrilled that with the help of my colleague Jonathan, we were able to track the passport down and save the day for Tim.”
Tim added: “I can’t begin to tell you how bad the situation made me feel, but within a few hours, Marc and Jonathan had gone above and beyond to solve my problem. It’s quite incredible.”
Jonathan, the man who found Tim’s passport said: “When the call came in that a customer might have sent his passport to us as part of a return, I knew I had to find it.
“That’s the kind of challenge I love here at Amazon and to get the opportunity to help people like Tim is something that I really enjoy about my job here. I’m glad that I was able to find his passport and I hope he had a successful business meeting and a great holiday.”
The EuroMillions lottery ticket
Tim’s good luck didn’t stop with finding his passport though.
His colleague convinced him that seeing as though luck was apparently on his side, that he should buy a lottery ticket. He did and opted to buy a EuroMillions lottery ticket. As luck would have it, it’s a good thing he did, as Tim ended up winning €2,000 in a recent EuroMillions draw!
“I have had a spell of very good luck but it couldn’t have happened without the tenacity of Marc and Jonathan, their work and dedication to helping me has had a huge impact on my life both personally and professionally and I cannot thank them enough.
“In anticipation of my next trip, I have put my passport in a very safe place!” said the lucky EuroMillions winner.
Looking over to Italy, the SuperEnalotto is still rolling and the record-breaking jackpot is currently sitting at a massive €201.4 million!
SuperEnalotto players are getting used to seeing this jackpot climbing higher and higher and everyone’s hoping that they end up winning this historic jackpot.
For online lottery players who love big jackpots, this Italian lotto game should definitely be part of your winning arsenal this week.
Make sure you buy a lotto ticket online today.
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